Trends in private security point to greater professionalisation, use of technology and a focus on per-client profitability. Surveillance companies that improve their margin do so through per-account profitability analysis, clear service standards and an offering that combines traditional services with added value. Operational consulting in the sector helps design more efficient operations and implement management control that enables data-driven decisions.
Operational transformation includes automation of administrative processes, dashboards that combine sales, cost and margin, and development of new services that generate additional revenue. Best practices involve an organisational structure aligned to results and indicators that are reviewed systematically. Leading companies that have worked on these aspects have achieved margin improvements of around 35% and greater operational efficiency.
At BestPartner we have over 20 years of experience in the sector in executive positions. We support security companies in the Americas and Europe in improving their business model and implementing lasting changes. If you would like to evaluate opportunities in your operation, you can request an initial diagnosis.